By using Hope & Honey, you signify that you agree to the following Privacy Policy and our Terms & Conditions in full.
PRIVACY POLICY
Your privacy is extremely important to us.
Hope & Honey are absolutely committed to safeguarding the privacy of you and your family and friends. This policy sets out how we will treat your personal information.
We may collect, store and use the following kinds of personal data:- Information that you provide to us for the purposes of registering and setting up your account with us. This may include your name, contact details and email address.
- Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
- Any other information that you choose to provide to us.
Cookies Hope & Honey uses cookies to recognise and remember your computer, in order to make using our site easier and more efficient for you, and to allow us to administer the site more effectively.
In technical terms, a cookie is a text file sent by a web server to a web browser (such as Internet Explorer or Firefox, for example), which is then stored by the browser and sent back each time it accesses that server. Cookies enable the web server to identify and track the web browser.
Hope & Honey may send a cookie which may be stored by your browser on your computer's hard drive. At no time and under no circumstances will we store your personal information like passwords or credit card details in any cookies.
Most browsers allow you to refuse to accept cookies, and you can refer to the Help feature of your browser to find out how to do so. Refusing to accept cookies will have a negative impact on the usability of many websites, including Hope & Honey. Without cookies, you will not be able to use features which require log in details.
How we use (and don't use) your personal dataHope & Honey will not, under any circumstances, provide your email or contact details (or any information about you or your guests) to third parties, including other companies except with your express permission.
The personal data submitted to Hope & Honey will only be used for the purposes specified in this Policy, or in relevant parts of the Hope & Honey website.
Hope & Honey may use your personal information to:- Create and maintain your Hope & Honey account and personal wedding website and collect payment from you, to enable you to make use of our services
- Provide you with technical support and administrative services such as answering any queries or addressing any concerns
- Send you email notifications that you have specifically requested, such as RSVP updates
- Send you general account specific communications like reminders when your hosting term is due to expire
We may also use your personal information to administer the site, to improve your browsing experience by personalising the site, and to provide third parties with statistical information about our users - but please note that this information will not be used to identify any individual user. We may also, from time to time send general communications to you to notify you of updated features
Secure Credit Card PaymentsHope & Honey uses Australia's leading payment gateway, eWay, for all credit card payments. eWay offers 1024 bit bank encryption to provide secure transactions, and supports Verified by Visa and Mastercard SecureCode. You can find out more about eWay by clicking here
www.eway.com.au
Privacy and security of your account and websiteWhen you sign up for a trial or purchase a package, Hope & Honey will provide you with two sets of login information.
The first set of login information is for you and you alone. It will consist of a username and password that you will need to use in order to create or change your wedding website. You take full responsibility for keeping these details secure and confidential.
A second password is assigned for your wedding website, and your guests will need to know what it is in order to log in and view the site you have created. You take full responsibility for distributing this second password.
You should note that Hope & Honey cannot control who accesses your site, nor can we control their actions, and there may be instances where third parties access your site without your consent. Your guests may, for example, distribute your website details and password to others without your knowledge.
If this is a concern for you, you may wish to advise your guests (in the nicest possible way) that you would strongly prefer that this information was kept private - or at least ask them to check with you before distributing the password to others.
Note also that the people who access your site may be able to copy or store the information you post, and as such may be able to view it after your site is removed from the internet.
Hope & Honey are very serious about security and absolutely committed to your privacy, but cannot be held responsible if your site or content is viewed by unauthorised persons, nor if any security or privacy measures are breached. You should contact us immediately if you feel that the log in details for your account or your personal wedding website are no longer secure.
Links to other websitesYou might choose to include links to other sites and businesses from your personal wedding website. These sites might include online gift registries, online weather forecasts, and maps and directions for example. When you visit or shop at other sites, you should note that you do so subject to their policies regarding privacy, security and data collection.
Security and disclosure of your personal informationHope & Honey will not distribute or share your personal information with a third party except in the instance where you have given us express permission to do so or in the instances where we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and/or if Hope & Honey becomes involved in a merger, acquisition or sale of all or some of its assets.
Hope & Honey will take reasonable technical and organisational steps and precautions to keep your personal information secure, and prevent its loss, misuse or alteration.
Of course, information sent over the internet is not always secure, and we cannot guarantee the security of any data transmitted via the internet.
You can ask us to provide you with the personal information we hold about you at any time. Please let us know if your information is incorrect or needs to be updated.
You can also ask us not to email you about any topics that are not directly related to your account. We generally only send emails about things which we think will enhance your use of Hope & Honey's services, like notifications of new features or updates, however you can opt out of receiving general email communications from us if you prefer.
Protecting the privacy of your wedding guestsHope & Honey are serious about the privacy of your guests and website visitors. Under no circumstances will we sell, rent, share, distribute or otherwise disclose the information we collect to any third parties unless expressly permitted to by your guests. Your guests will log into your wedding website using the password you provide them. They may then RSVP online using your wedding website. We will not contact your guests for any reason unless they have given us their express permission to do so.
Changes to this PolicyHope & Honey may occasionally modify this privacy policy by posting a new version on our website. You should check this page from time to time for any updates.
Questions? Comments? Concerns?If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to
info@hopeandhoney.com.au
or by post to 3 Winch Court, Mermaid Waters, QLD 4218.
Last updated: 24 01 2008